Terms of Service
Using the Novyllan website
These Terms of Service govern access to and use of the Novyllan website (the "Site"). Nanjing Youwu Youshi Network Technology Co., Ltd. operates the Site under the Novyllan brand. References to "we," "us," and "our" mean that company operating Novyllan.
By visiting, browsing, or making purchases through the Site, you agree to these terms and the applicable policies published on the website. If you do not agree, please stop using the Site and its services.
Eligibility and acceptable use
You must meet the legal age requirements in your location, have the legal capacity to enter into agreements, and provide accurate purchase information.
Do not use the Site or its products for unlawful activities. You must not introduce viruses, malware, or other harmful or unauthorized programs. We may restrict or end access where necessary in response to a breach of these terms.
General service conditions
We may refuse service, limit transactions, or cancel orders when necessary. You may not copy, reproduce, resell, distribute, or otherwise commercially exploit any part of the website, its content, or its services without authorization. Payment information is handled through secure payment providers.
Accuracy of website information
We take reasonable steps to keep website information accurate and current. Nevertheless, descriptions, images, specifications, prices, or other content may contain errors or require revision. We may correct, update, or remove information when needed.
Products prices and site features
Product availability, prices, and service information may change. We may update product details, adjust prices, change website features, or discontinue products as necessary. Changes will be handled in accordance with applicable law and consumer protection requirements.
Product presentation and returns
We aim to show product descriptions, photographs, and colors accurately. Screen settings, technical limitations, and product updates may cause differences. Our Return & Refund Policy explains how returns, exchanges, and refunds are handled.
Order review and payment details
Orders may be reviewed, limited, or canceled where necessary because of inaccurate information, suspected fraud, unauthorized payment activity, or stock availability. Payments relating to canceled orders will be handled under the relevant policies.
Customers must ensure that their order, billing, and delivery details are accurate.
Third party tools and services
The Site may rely on third-party services or tools to support its operation. Use of those services is subject to the relevant providers' terms and privacy policies. We are not responsible for independent third-party services or their practices.
Links to other websites
Links to external websites may be provided for convenience. We do not control those websites or take responsibility for their content, services, privacy practices, or policies. Review the relevant third-party terms before using an external website.
Revisions to these terms
We may revise these terms for business, operational, or legal reasons. The latest version will be available on this page and will take effect when published. Continuing to use the Site after an update is published constitutes acceptance of the revised terms.
Contact information
Brand: Novyllan
Company: Nanjing Youwu Youshi Network Technology Co., Ltd.
Email: service@novyllan.com
Telephone: 00852-6303559
Business address: Room 102, Building 11, Baishui Jiayuan, Maqun Subdistrict, Qixia District, Nanjing, Jiangsu, China